Having confidence in your documents is essential for a successful estate planning practice. If you make errors consistently, struggle to explain “how we do things here” to new associates or spend lots of time and energy redoing paperwork at the eleventh hour, it’s time to change. Whether you acknowledge it or not, problems processing paperwork are likely spilling over into other parts of your business and negatively affecting your practice.
Do any of these six examples resonate and sound familiar?
- Your staff wants to “get things right” but doesn’t trust your firm’s systems. So they burn would-be billable time double, triple and even quadruple- checking for errors. Yes, you need to dot every “i” and cross every “t” because you need extreme accuracy when producing documents. But if you’re spending tons of time proofing, the problem is likely rooted in the fact that your systems are underperforming.
- Your clients suddenly lose confidence in you because of clerical issues. Nothing is worse than having to field an irate call from a client who caught two dozen typos on an important planning document. It’s embarrassing. It’s costly. It’s bad for your firm’s reputation. Also, time spent worrying over documents is time you can’t spend thinking about your clients and attending to their needs.
- Your office isn’t running nearly as efficiently as it could. Time is money. Your employees and associates don’t work for free. Better systems and more effective software can liberate tremendous reserves of your team’s energy.
- Less than stellar documents lead to inferior planning. Unfortunately, second-rate planning often doesn’t become obvious until your client dies.
- You’ve hired good people, but they’re grousing and possibly looking for the exits. Good people want to work with good products and processes. Employees may have been unfairly blamed for document errors, for instance, when bad software or in-firm systems were primarily at fault.
- Your reputation in the market is sliding. If your documents contain errors, and clients must return to sign paperwork or face other time-sucking inconveniences, guess who is not getting good word-of-mouth?
Wealth Docx® and Document Confidence
Here’s a solution you may not have considered. Wealth Docx provides you with complete confidence in your firm’s estate planning documents. Our software is regularly and routinely updated, keeping pace with rapid changes in both state and federal requirements. It’s also intuitive and easy to learn. With better processes complimented by better document preparation software, your staff will get more efficient and enjoy working at your firm more. Wealth Docx can be a powerful key to reasserting control and improving your practice’s reputation.